Glovo Uganda has renewed its focus on the safety and welfare of riders, with the company stepping up training, technology and other support programmes aimed at helping riders stay safe on the roads.
The commitment was highlighted during a recent Rider Safety Event in Kampala, where riders received practical guidance on road safety and safer riding practices.
The event brought together Michael Kamoga, a Road Safety Officer at the Ministry of Works and Transport, Ssenabulya Richard, a leader in the Kampala Boda Boda Association, and Brendon Njoroge, Operations Manager at Glovo Uganda.
The discussions focused on the risks riders face while working on Kampala’s busy roads and the importance of continuous safety education.
For Glovo, riders are a key part of its business because they connect customers with restaurants, shops and other businesses using the company’s delivery platform.
As the number of riders using the platform grows, Glovo says it is using a combination of face-to-face training, technology and welfare programmes to support them.
Njoroge said road safety should not be treated as a one-time campaign because riders face road risks every day.
“At Glovo, riders are essential to the company’s operations and play an important role in Uganda’s growing digital economy. Every day, riders navigate Kampala’s roads to connect customers and businesses, demonstrating commitment, resilience and hard work,” Njoroge said.
He said the company would continue promoting practical education and tools that can help riders make safer decisions while on the road.
“Road safety in Uganda must always remain a continuous priority, supported through practical education, awareness and tools that encourage safer riding behaviours,” he said.
The company’s safety programme also includes technology. In May 2026, Glovo introduced a rider safety feature in its app that gives riders information about their riding behaviour and is intended to encourage safer practices.
The feature provides riders with safety insights based on their riding habits. Glovo says the information is intended to help riders understand their behaviour and identify areas where they can improve.
The technology-based approach is part of wider efforts by Glovo to use its platform to promote safer riding. Similar safety initiatives have also involved road safety authorities and other stakeholders.
Ssenabulya, who also works as a rider, welcomed the participation of riders in the safety training.
“As riders, we understand the importance of safety because we are on the road every day. What is valuable is having support that goes beyond simply telling riders to be safe,” he said.
He called for continued engagement between riders, Glovo and other stakeholders so that issues affecting riders can be discussed and addressed.
Glovo’s support for riders goes beyond road safety. The company says it has also introduced insurance support and language and skills courses intended to improve riders’ welfare and create opportunities for personal and professional development.
The company says these programmes are designed to recognise that riders need support both while working on the road and in their wider lives.
Glovo plans to hold another rider safety programme in December 2026 as part of this year’s activities.
The company says it will also continue looking for other ways to improve road safety and engage riders and stakeholders in 2027.
The latest initiatives come as road safety remains a major concern for motorcycle users in Uganda. Government officials have repeatedly called for safer riding, proper use of protective gear and compliance with traffic regulations.
