Stanbic Bank has launched a new campaign dubbed “Kikole Ku Speedii” aimed at making banking faster, simpler, and more convenient for its customers.
Speaking at the launch, Head of Personal Banking Israel Arinaitwe said the initiative signals a shift from traditional banking processes to a more efficient and affordable digital experience.
“We are moving from an era of paperwork and patience to one of speed and convenience,” he said.
Arinaitwe added that the campaign aligns with the bank’s purpose of driving Uganda’s growth and supports the government’s target of achieving tenfold GDP growth by 2040.
The campaign focuses on three key areas. These are easy account opening, seamless transactions, and faster access to credit.
Customers can now open accounts within minutes using a national identity card, carry out transactions digitally, and access loans of up to Shs350 million more quickly through the bank’s online platforms.
Arinaitwe said that through its Positive Impact Agenda, the bank remains committed to supporting women, youth, and farmers.
He said the bank is advancing five strategic priorities. These include financial inclusion, job creation, infrastructure development, climate resilience, and corporate philanthropy.
“This initiative comes in a special year as we mark 35 years of supporting Uganda’s socio-economic transformation, backed by our parent company,” he said.
The head of Digital Banking, Yvone Namutosi, said the innovations are based on customer feedback and are designed to address everyday banking challenges.
“Our platforms go beyond just banking. Customers can now access services such as bank statements, embassy letters, and other documents instantly from their phones at no cost,” she said.
To mark the launch, the bank introduced interest-free loans of up to Shs5 million for new customers using its digital channels.
Arthur Kiwanuka, the head of Affluent Banking, said the bank is strengthening its hybrid model for affluent clients by combining digital tools with personalised in-person services.
He said the transformation extends across the bank’s ecosystem, including upgraded branches and improved card services.
“Our goal is simple. A branch visit should be a matter of choice, not necessity,” he said.
Kiwanuka added that the bank is rolling out self-service machines to reduce the need for branch visits.
The machines will allow customers to make deposits, withdrawals, foreign exchange transactions, and other services.
