Pride Microfinance, Finance Trust bank on the spot after customer’s money vanishes

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Police are investigating Pride Microfinance and Trust Bank over the mysterious disappearance of a customer’s money which had been sent from abroad.

It all started when Ramula Nassanga, a food vendor and resident of Kawempe Ttula, received Shs 5 million in September from her daughter in Dubai through MoneyGram.

Nassanga says after receiving the message, she went to Pride Microfinance, Kawempe, to withdraw the money. However, she was told by a bank staff to return the next day.

But surprisingly the next day she was told her money was in Trust Bank, Mackay branch. She went to the bank and was told provide all the details. They told her to return the next day. But when she went there the following day, she was told that “someone had withdrawn her money.

The money was to pay school fees for my younger children. Up to today, they are still sitting at home.

“My children missed the second term and I don’t want them to miss third term. I just want my money,” she said.

She reported the matter to the Kawempe police station but she did not get immediate help.

Luke Owoyesigyire, the deputy spokesperson for Kampala Metropolitan said the police is looking at the case. Sources in the police told us that one of the key suspects who works in Pride Microfinance was transferred from Kampala and taken to Kasese.

Meanwhile, Maria Nakakande, her daughter who had sent the money said all indications show that the money was withdrawn by staff of Pride and Trust Bank.

She said she had tried to get a loan so that her young siblings go back to school but she has not been successful.

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